Question for those “in the know”…
Can anyone provide information about compatibility (or lack thereof) between Genesys components and VMWare? Someone from my Infrastructure group approached me about it, but I don’t know enough about VMWare to comment on it.
We’re currently running a 6 Win2K servers in a Nortel Environment, with a MSSQL backend. We also use VTO for treatments.
Any information you can provide would be appreciated…
I do have running a Genesys on VMWare, small one but works. All components works, for VTO i don’t think it will work as drivers for the Dialogic card are very complicated. Any special hardware is hard to make it work on VMWare. For other components while you have a very good server you may run other components fine.
Kevin,
we using VMware a lot in our labs to test different Genesys configurations, but I definitely would NOT use it in a production environment. For evaluation and testing purposes I understand that even Genesys Tech themselves rely on it.
If you are talking about virtualization across multiple hosts (like Xen), then I really do not know. But, if they want you to run Genesys on a virtual machine on a shared host, “just say no!”