Can any one explain Genesys inbound voice call flow in very details . (With GVP and without)
Like 1) Call comes from PBX( PBX is external device which sends calls to SIP)
2) SIP -----
3)Resource Manager
Can any one explain Genesys inbound voice call flow in very details . (With GVP and without)
Like 1) Call comes from PBX( PBX is external device which sends calls to SIP)
2) SIP -----
3)Resource Manager
Read available documentation - especially Integration guide for SIP Server with Genesys Media Server. There is a great description how it works in general and also general instructions how to deploy it. if you have any specific trouble or questions, feel free to ask here.