Genesys error codes etc.

Hi!

we are working on an active recording solution for Genesys. We have received the platform sdk for this, but the documentation is rather scarce…

As a start, I’m looking for a reference for the various codes used when communicating with TServer. My current code looks like this

IMessage request = RequestPrivateService.Create(
3013, // GSIP_RECORD_START
eventEstablished.ThisDN,
eventEstablished.ConnID,

Where can I get a proper definition of the 3013 from? And where are the errors (e.g., 41) defined?

Thanks for any help!

Marc

Check the available official documentation (for example https://docs.genesys.com/Documentation/PSDK/latest/TlibRef/TPrivateService , https://docs.genesys.com/Documentation/System/Current/GenEM/GenesysEvents, etc)

Thanks for the quick response! I’m aware of this documentation, but cannot find the specific information that I’m looking for… Is there a comprehensive list of Genesys PSDK error codes somewhere?

There are no “PSDK” errors, errors come from the component you are trying to connect to.
Your question was the meaning for 313, check the class and what is that parameter intended to be

Error 41 is Client not Registered.

You can check the TLib error codes on SIP Server deployment guide, Chapter 6: T-Library Functionality Support, Error Messages:
https://docs.genesys.com/Special:Repository/81fr_dep-sip.pdf?id=278979454427&page=Documentation/SIPS

Great! Thanks so much!