Hi all,
Have anyone worked with i.e. Genesys desktop application will be running from a citrix session? how the registeration goes and what issues are going to popup from such a solution.
Hi, Genesys Desktop (7.2) works fine through Citrix. It is even supported through Citrix by Genesys!
Agreed. I know my current client uses third party call centres who use all of our desktop agent software, including CTI, via Citrix.
No problems at all.
2 Likes