Genesys Desktop Toolkit - ActiveX Interface (Visual Basic)

Administration
1

Hi,

I have a problem, I used gdtkx.ocx, Genesys Desktop Toolkit - ActiveX Interface, in visual basic.

When I try generated the exec appear this messagge: Not found the information of license for this component. It not have a license adapted to use this functionality in the environment of design.

Thanks,

Lola

2

On VB6, select components and check Genesys ActiveX Desktop Toolkit, can’t use StatServer or any other without the correct license.

3

I development one application that alredy created with this component, and it was working correctly. I think when the applicantion was created the license are correct.

The application was created in visual basic 5.0 (windows 95) , and I development in vb 6.0 (windows XP).

I think (but I not sure) the control needs an update.

Do you know if there is some update for this control?

Thanks,

4

Steps are:
Install ActiveX Desktop Toolkit Software (which includes examples and some documentation)
Run VB6 and select the component
Be sure that only it is selected, if you have selected someone else like StatServer as said, you will get that message, in that case you need to acquire the respective license for it.

5

I install ActiveX Desktop Toolkit Software, and I select the component in Visual Basic.

But the problem not desappear.

The readMe of this component said:

Target Platforms

Computer Type Intel 32 bit OS Windows 95

OS Windows 98

OS Windows NT 4.0 SP6a

OS Windows 2000 SP2

Thanks,

1 Like
6

Can you please tell what you have on components of VB6?
should be like the image I have posted here.
Check and verify are the same and click OK

1 Like
7

Yes, I attach one image.

Thanks

1 Like
8

If you see you have selected Genesys DBServer controls, this as StatServer needs a license to be used. Load the license and try again.

1 Like
9

Ok, now it´s working. Thank you very much!! :smiley:

1 Like