Anyone free to help troubleshoot this persistent 400 Bad Request when deploying an Architect flow containing a ‘Run AI Task’ action via the Genesys Cloud Terraform provider.
The deployment works fine in the dev environment but fails consistently in the staging environment during the CI/CD pipeline run. The error occurs specifically when the provider attempts to update the flow definition.
Error: Error updating Architect Flow: POST /api/v2/architect/flows: 400 Bad Request
Response body: {"errors":[{"code":"VALIDATION_ERROR","message":"Invalid configuration for AI Task action. Ensure the model version is active and the input schema matches the expected format."}]}
Environment details:
- Terraform Provider:
genesyscloudv1.9.0 - Genesys Cloud Org: Australian Region
- AI Model: Custom sentiment analysis model (v2.1)
Things already tried:
- Verified the AI model is active and published in the staging environment using the GC CLI.
- Checked the input schema in the HCL resource to ensure it matches the model’s required fields exactly.
The flow definition is generated from a JSON export and converted to HCL. The error message is generic and does not point to a specific field. Any insights on common causes for this validation error during automated deployments would be appreciated. The manual UI deployment works without issues, suggesting a provider serialization or API endpoint mismatch.