Genesys changing GVP for Voice Genie?

mark · October 17, 2006, 11:15am

Anyone heard any more on the above?
A while ago i heard about GVP being dropped in v7.5 however have not heard anything since.

Would be nice to know

Mark

Rene · October 17, 2006, 8:39pm

Mark,

I saw a GVP presentation few months ago and there was information about the GVP roadmap. Regarding that you’re right that GVP will be dropped in v7.5 but won’t be replaced by VoiceGenie. Genesys works on a new product combining GVP and VGP features and that product will be successor of GVP 7.x and VGP 7.x.

René

mark · October 17, 2006, 10:49pm

Thanks René.

system · October 18, 2006, 6:14am

I’ve heard the same from a different source - VGP and GVP should make for a fully-rounded product suite for IVR+. Let’s keep our fingers crossed that they get it right!

Tony

cavagnaro · August 2, 2008, 12:46am

Hi guys,
Do you have any news on this? Genesys is offering a Voice Genie for one customer, however I’d like to be sure what will come on as there is now GVP 8…so I guess the roadmap was not as planned…
The problem is that this customer don’t want nothing on Windows, so GVP 8 runs only on Windows, Voice Genie can run on Linux, right? What would be my correct info?

Thanks