Looking for advice on why the Genesys Cloud Data Action returns a 403 Forbidden error when posting to the ServiceNow MID Server endpoint for compliance logging. The payload validates in Postman but fails via the GC execution environment.
endpoint: https://mid-server.service-now.com/api/now/table/incident
method: POST
headers:
Authorization: Basic {{encoded_credentials}}
Content-Type: application/json
body:
short_description: Compliance Audit Log
priority: 1
The MID server logs show the request arrives but is rejected before processing. Is this a known issue with the BYOC gateway or a ServiceNow ACL mismatch?