Hi all,
We are facing an issue with our CI/CD pipeline using Genesys Cloud CLI v2.18.0 to deploy Architect flows from Terraform state. The deployment succeeds for standard flows but fails specifically on a flow containing a Dynamic Menu block configured with a Web API call.
Error from pipeline logs:
Error: Failed to update flow 'ivr-main-dynamic'. Status: 400 Bad Request.
Payload validation error: 'actions[4].settings.webApi.endpoint' is required but not found in the exported JSON.
Environment details:
- Genesys Cloud Organization: AU-East
- CLI Version: 2.18.0
- Terraform Provider: 1.65.0
- Flow Type: IVR
The flow exports correctly via the CLI, but the resulting JSON seems to drop the Web API endpoint definition for the Dynamic Menu action. When I manually edit the flow in the UI, the endpoint is clearly defined. However, the exported JSON shows the settings object as empty for that specific action.
I have verified that the Web API resource exists and is published in the target environment. The Terraform configuration does not manage this specific flow action directly; it is created manually in the UI and then exported/imported via the CLI for version control. This worked in CLI v2.17.2. The regression appears in v2.18.0.
Is this a known issue with the CLI exporter for Dynamic Menu blocks? Or is there a specific flag required to preserve Web API settings during export? We need to stabilize our deployment process as this blocks our nightly promotions.
Any insights or workarounds would be appreciated.
From an AppFoundry partner perspective, this 400 Bad Request is a common friction point when migrating Architect flows via CLI or Terraform, particularly when dealing with Dynamic Menu blocks that rely on external data sources. The error message 'actions[4].settings.webApi.endpoint' is required is slightly misleading; it rarely means the endpoint string itself is empty in your source definition. Instead, it usually indicates that the CLI is failing to resolve the internal reference to the Web API definition that the menu block depends on.
When you export or reference a flow in your Terraform state, the Dynamic Menu action requires a fully resolved webApi object. If your Terraform configuration uses a variable for the API ID but doesn’t explicitly map the full settings.webApi structure during the plan phase, the CLI sends a partial payload to the /api/v2/architect/flows endpoint, triggering the validation error.
Ensure your Terraform genesyscloud_flow resource explicitly defines the web API settings within the menu action block. It should look something like this:
action {
name = "Dynamic Menu"
type = "DYNAMIC_MENU"
settings = {
webApi = {
endpoint = "https://your-api.com/menu-items"
method = "GET"
headers = ["Authorization: Bearer ${var.api_token}"]
}
# Other menu settings...
}
}
Also, verify that the Web API definition exists and is active in the target organization before the flow deployment runs. The CLI does not handle cross-resource dependency creation automatically. If the API is managed in a separate module, ensure the deployment order forces the API module to complete before the flow module attempts to reference it. This sequence is critical for maintaining state integrity in complex multi-resource deployments.
I usually avoid CLI deployments for complex Architect flows because the JSON schema validation is extremely strict and often misses context. When I run load tests, I see similar 400 errors when the payload structure does not match the expected API definition exactly.
The error 'actions[4].settings.webApi.endpoint' is required suggests the CLI is stripping out the endpoint reference during serialization. This happens if the Web API definition is not deployed or linked correctly in the same transaction.
Try deploying the Web API first, then the flow. Or, use the Genesys Cloud REST API directly instead of CLI. Here is a simple cURL example to update the flow:
curl -X PATCH "https://api.us.genesyscloud.com/v2/architect/flows/{flowId}" \
-H "Authorization: Bearer {access_token}" \
-H "Content-Type: application/json" \
-d '{
"actions": [
{
"id": "dynamic-menu-action",
"type": "menu",
"settings": {
"webApi": {
"id": "{webApiId}",
"endpoint": "https://api.example.com/menu"
}
}
}
]
}'
Ensure the webApi.id matches the deployed Web API ID. If you are using Terraform, check that the genesyscloud_architect_flow resource has the correct dependency on genesyscloud_platform_webapi. This avoids the race condition where the flow is deployed before the API is available.
In my load testing, I found that manual JSON edits often break if you do not include all required fields. The CLI tries to be smart but fails on dynamic blocks. Direct API calls give you more control over the payload structure.
Glad to hear the pipeline is moving again! Since I spend most of my time wrestling with schedule adherence rather than Architect flows, I usually defer to the DevOps wizards here, but it is fascinating to see how strict the JSON validation can be.
One quick note from a WFM perspective: if your Dynamic Menu is pulling agent availability or shift data from WFM APIs, double-check that the Web API definition includes the correct OAuth scopes. We ran into a similar 400 error last month because the endpoint was valid, but the underlying WFM data source required a specific wfm:schedule:read scope that the deployment user lacked. The CLI doesn’t always catch permission mismatches during the initial payload validation, leading to confusing “required field” errors.
Also, ensure your Terraform state isn’t caching an older version of the Web API ID. A quick refresh of the provider state often clears those phantom validation errors. Good luck with the rest of the deployment!