GAD tab name change

NICE CXone API & Integrations
1

Hi

I am trying to change the name of the tab (Custom Data) in my GAD application.
For achieving this i changed the value of the tab name in Dico.properties file and restarted the GAD server.

But the changes are not getting reflected in the GAD screen :frowning:
Is there anything else which needs to be modified? Can anyone help me on this.

Thx in advance.

2

Hi,

Name of tab can be entered (fixed) in custom.xml file. Please check if that’s the case.

R.

3

Hi

What i m trying to do is change the name of the tab which is already existing ( Ex: Custom Data tab is already there i am trying to change the name of the same).

By using the custom.xml i am able to add new tabs, but not able to change the name of a tab which is already existing.

Regards,
Surendra

4

I had same problem but it get solved by modifying custom.xml file.

5

Hi

I am referring to the tab name by using the constant available and trying to change the display name to Customer Data using the below code , but its not changing the name of the existing tab … its adding a new tab.

Customer Data
6

There is no reference to a dictionary file therefore you can’t change it manually as desired, maybe you will have to modify JSP files directly…

1 Like
7

Hi Surendra,

Name of the tab is defined by following line in your custom.xml file

Customer Data

R.

1 Like
8

Thanks surendrqa for sharing useful data. This is useful to me. Keep updating.

9

Thx for your reply Rene

Please correct me if i am wrong in the below code

//I am using the constant name already available in the above line to refer the Custom Data tab Customer Data // In this line i am trying to change the display text of the tab
10

Yes, correct. However, I’m not sure if GAD allows you to change name of pre-defined tab.

R.

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