Forum Categories

Would it not be a good idea to break the technical discussion forum into domain areas:

ROUTING
REPORTING
FRAMEWORK
AGENT DESKTOP
GVP
etc…

Just a suggestion.

Hi, Gustav,

I was thinking about it, but judging from Genesys official forum a few years back, it was not really helpful, since at the end of the day I would end up looking through all of them. Products are too integrated and meshed in most instances to be able to distinguish between which forum to use.

Best regards,
Vic

1 Like

Hi Gustav

Backing up what Vic is saying; it was something we toyed with but with the interoperability of the components, it’s not always easy to define these areas; Routing and Reporting, Config and Management, Outbound and Inbound - it all becomes a bit of a blurred line… and not so easy to define…

Tony

I have noticed that our “looking-for-work” and “looking-for-workers” categories are not really being used. Did not promote it enough in the normal media, perhaps?

3 Likes

Hmmm… LinkedIn seems to be the norm, for this sort of correspondence…

Unless, through the amount of Job Offers I get on a regular basis from various UK “Job Seekers” websites, I might point them to here…?

Tony