Hi,
I am using ForceRoute Block in my composer project for routing to transfer to other DN but its not working.
17:08:52.229 [T:2004] {ScxmlMetric:3} METRIC
I am only giving from:system.ThisDN and to:varGVPTrunk (varGVPTrunk=6000 is the DN).
Below is the SCXML.
Is there any missing configuration I am doing for ForceRoute ? And I am worndering where to define switch name because if we use TRoute function in IRD then we have to define Switch as well but in ForceRoute I dont where to define.
Post urs logs.
What is the value for that togvptrunk variable?
Enviado de meu E6633 usando o Tapatalk
Resolved. In ForceRoute, you have to define ‘to’ and ‘from’ value where ‘to’ is the destination DN and ‘from’ is the DN from where the call is transferring. In my case, ‘from’ is the RP and ‘to’ is the Trunk DN.
Now call is being transfering but I am wondering where to define switch. It seems that ForceRoute consider the DN on the switch where call comes.
Why don’t just use TRoute?
Its ORS routing built on Composer. IRD Function TRoute is actually ForceRoute block in composer. I migrate my IRD routing to composer SCXML routing but as per Genesys, need to do manual changes when migration of TRoute to ForceRoute which is ‘to’ and ‘from’ field.
I did not realize TRoute was actually a ForceRoute… Live and learn. Thank you, Raza!