Docs state: “You can filter events by entity type and action.” Trying to subscribe to conversation.end for queue ID_123 via EventBridge. My filter policy looks like this:
{
"event-type": ["conversation.end"],
"data.queue.id": ["ID_123"]
}
Getting events for all queues instead. The data.queue.id path doesn’t seem to match. Is the JSON path syntax different for Genesys Cloud events?