Is it possible to filter EventBridge events to only receive conversation.end for a specific queue?
The current setup pushes every end event, overwhelming our consumer. I’ve tried adding a filter in the subscription config but it seems ignored.
EventBus: GenesysCloud
EventSource: genesyscloud
Filters:
- Source:
Static: genesyscloud
DetailType:
Static: Conversation Ended
Detail:
conversation:
type:
Static: call
queueId:
Static: 12345678-1234-1234-1234-123456789012
Am I missing a nested path in the JSON structure or is this unsupported?