Facebook and Twitter Intergration

Hi,

does anyone know what’s the current status of Facebook API regarding this? I’m trying to get either user locale or recognized language of the comment, but can’t get either. Page Id doesn’t help here since different languages are used on same page.

Thanks!

EDIT: forgot to mention that I’m connecting to Facebook API through Genesys Cloud Connector.

? Check FB API documentation (FB site) and also see the UData that the API brings in URS logs

You can use _facebookLanguages as UData in order to do routing depending on your desired language(s).