Executives List

Architect & Flows
1

Can someone please help? I have this strategy configured to show the executives number and I have the number added to the Transactions list, however when I call, IWS shows only call type not the number in the executives list, Is there something I need to enable in IWS option tab? Thanks

2

CaseData and attached data items (names) match?

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3

Hi Nonny, Can you please explain what you mean by CaseData and attached data items? Thanks

4

I have imported the strategy but didn’t save it, issue now fixed.