Hi All,
I am developing a Web Application that logs into Genesys (using CME credentials) receives a excel spreadsheet through upload and save the content into Genesys.
The content made of person and skills only. I am facing a curious issue as soon as I load the spreadsheet and import data into CME, log out and then try to upload data again I receive the following exception:
(default task-69) null: com.genesyslab.platform.applicationblocks.com.ConfigException: Exception on reading configuration data
The current flow is log in → upload → log out → log in again → upload → exception is thrown
At every log in/logout I open/close confserver connection.
Has anyone ever faced something like that?
As soon as I have time will post pieces of code.
Best Regards Gustavo.
Exception
08:40:23,957 SEVERE [br.com.prd.beans.UploadSkillList] (default task-87) null: com.genesyslab.platform.applicationblocks.com.ConfigException: Exception on reading configuration data
at com.genesyslab.platform.applicationblocks.com.ConfService.retrieveObject(ConfService.java:671)
at com.genesyslab.platform.applicationblocks.com.ConfService.retrieveObject(ConfService.java:361)
at br.com.prdban.beans.UploadSkillList.flushToCME(UploadSkillList.java:349)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at javax.el.ELUtil.invokeMethod(ELUtil.java:300)
at javax.el.BeanELResolver.invoke(BeanELResolver.java:415)
at javax.el.CompositeELResolver.invoke(CompositeELResolver.java:256)
at com.sun.el.parser.AstValue.invoke(AstValue.java:285)
at com.sun.el.MethodExpressionImpl.invoke(MethodExpressionImpl.java:304)
at org.jboss.weld.util.el.ForwardingMethodExpression.invoke(ForwardingMethodExpression.java:40)
at org.jboss.weld.el.WeldMethodExpression.invoke(WeldMethodExpression.java:50)
at org.jboss.weld.util.el.ForwardingMethodExpression.invoke(ForwardingMethodExpression.java:40)
at org.jboss.weld.el.WeldMethodExpression.invoke(WeldMethodExpression.java:50)
at com.sun.faces.facelets.el.TagMethodExpression.invoke(TagMethodExpression.java:105)
at javax.faces.event.MethodExpressionActionListener.processAction(MethodExpressionActionListener.java:147)
at javax.faces.event.ActionEvent.processListener(ActionEvent.java:88)
at javax.faces.component.UIComponentBase.broadcast(UIComponentBase.java:814)
at javax.faces.component.UICommand.broadcast(UICommand.java:300)
at javax.faces.component.UIViewRoot.broadcastEvents(UIViewRoot.java:790)
at javax.faces.component.UIViewRoot.processApplication(UIViewRoot.java:1282)
at com.sun.faces.lifecycle.InvokeApplicationPhase.execute(InvokeApplicationPhase.java:81)
at com.sun.faces.lifecycle.Phase.doPhase(Phase.java:101)
at com.sun.faces.lifecycle.LifecycleImpl.execute(LifecycleImpl.java:198)
at javax.faces.webapp.FacesServlet.service(FacesServlet.java:658)
at io.undertow.servlet.handlers.ServletHandler.handleRequest(ServletHandler.java:85)
at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:129)
at br.com.prdban.filter.LoginFilter.doFilter(LoginFilter.java:51)
at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:61)
at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131)
at io.undertow.servlet.handlers.FilterHandler.handleRequest(FilterHandler.java:84)
at io.undertow.servlet.handlers.security.ServletSecurityRoleHandler.handleRequest(ServletSecurityRoleHandler.java:62)
at io.undertow.servlet.handlers.ServletDispatchingHandler.handleRequest(ServletDispatchingHandler.java:36)
at org.wildfly.extension.undertow.security.SecurityContextAssociationHandler.handleRequest(SecurityContextAssociationHandler.java:78)
at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
at io.undertow.servlet.handlers.security.SSLInformationAssociationHandler.handleRequest(SSLInformationAssociationHandler.java:131)
at io.undertow.servlet.handlers.security.ServletAuthenticationCallHandler.handleRequest(ServletAuthenticationCallHandler.java:57)
at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
at io.undertow.security.handlers.AbstractConfidentialityHandler.handleRequest(AbstractConfidentialityHandler.java:46)
at io.undertow.servlet.handlers.security.ServletConfidentialityConstraintHandler.handleRequest(ServletConfidentialityConstraintHandler.java:64)
at io.undertow.security.handlers.AuthenticationMechanismsHandler.handleRequest(AuthenticationMechanismsHandler.java:60)
at io.undertow.servlet.handlers.security.CachedAuthenticatedSessionHandler.handleRequest(CachedAuthenticatedSessionHandler.java:77)
at io.undertow.security.handlers.NotificationReceiverHandler.handleRequest(NotificationReceiverHandler.java:50)
at io.undertow.security.handlers.AbstractSecurityContextAssociationHandler.handleRequest(AbstractSecurityContextAssociationHandler.java:43)
at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
at org.wildfly.extension.undertow.security.jacc.JACCContextIdHandler.handleRequest(JACCContextIdHandler.java:61)
at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
at io.undertow.servlet.handlers.ServletInitialHandler.handleFirstRequest(ServletInitialHandler.java:292)
at io.undertow.servlet.handlers.ServletInitialHandler.access$100(ServletInitialHandler.java:81)
at io.undertow.servlet.handlers.ServletInitialHandler$2.call(ServletInitialHandler.java:138)
at io.undertow.servlet.handlers.ServletInitialHandler$2.call(ServletInitialHandler.java:135)
at io.undertow.servlet.core.ServletRequestContextThreadSetupAction$1.call(ServletRequestContextThreadSetupAction.java:48)
at io.undertow.servlet.core.ContextClassLoaderSetupAction$1.call(ContextClassLoaderSetupAction.java:43)
at io.undertow.servlet.api.LegacyThreadSetupActionWrapper$1.call(LegacyThreadSetupActionWrapper.java:44)
at io.undertow.servlet.api.LegacyThreadSetupActionWrapper$1.call(LegacyThreadSetupActionWrapper.java:44)
at io.undertow.servlet.api.LegacyThreadSetupActionWrapper$1.call(LegacyThreadSetupActionWrapper.java:44)
at io.undertow.servlet.api.LegacyThreadSetupActionWrapper$1.call(LegacyThreadSetupActionWrapper.java:44)
at io.undertow.servlet.api.LegacyThreadSetupActionWrapper$1.call(LegacyThreadSetupActionWrapper.java:44)
at io.undertow.servlet.api.LegacyThreadSetupActionWrapper$1.call(LegacyThreadSetupActionWrapper.java:44)
at io.undertow.servlet.handlers.ServletInitialHandler.dispatchRequest(ServletInitialHandler.java:272)
at io.undertow.servlet.handlers.ServletInitialHandler.access$000(ServletInitialHandler.java:81)
at io.undertow.servlet.handlers.ServletInitialHandler$1.handleRequest(ServletInitialHandler.java:104)
at io.undertow.server.Connectors.executeRootHandler(Connectors.java:202)
at io.undertow.server.HttpServerExchange$1.run(HttpServerExchange.java:805)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at java.lang.Thread.run(Thread.java:748)
Caused by: com.genesyslab.platform.commons.protocol.ChannelClosedOnSendException: Connection is not opened
at com.genesyslab.platform.commons.protocol.AbstractChannel.throwNotOpenedOnSend(AbstractChannel.java:377)
at com.genesyslab.platform.commons.protocol.ClientChannel.request(ClientChannel.java:133)
at com.genesyslab.platform.commons.protocol.ClientChannel.request(ClientChannel.java:104)
at com.genesyslab.platform.applicationblocks.com.ConfService.retrieveObject(ConfService.java:668)
… 69 more
This seems to be an odd issue since you said that you’re opening the connection, but the oddest part is the message you’re getting :
Caused by: com.genesyslab.platform.commons.protocol.ChannelClosedOnSendException: Connection is not opened.
Please verify that it is correctly closed then check that it is correctly opened, maybe an If clause.
After closing, dispose the object as well
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