EventHandling

NICE CXone API & Integrations
1

Hello,
Im tring to do some eventhandling with the voice sdk but no success.

 private void button1_Click(object sender, EventArgs e)
        {
            tServerProtocol =
                    new TServerProtocol(
                            new Endpoint(host, 7002));
           tServerProtocol.Received += OnTServerMessageReceived;
            tServerProtocol.Open();
            RequestRegisterAddress requestRegisterAddress = RequestRegisterAddress.Create("1234",RegisterMode.ModeShare,ControlMode.RegisterDefault,AddressType.DN);
            tServerProtocol.Request(requestRegisterAddress);
        }
        void OnTServerMessageReceived(object sender, EventArgs e)
        {
            IMessage message = ((MessageEventArgs)e).Message;
            switch (message.Id)
            {
                case EventRegistered.MessageId:
                    MessageBox.Show("Registered");
                    break;
                case EventUnregistered.MessageId:
                    break;
            }           
        }

My method void OnTServerMessageReceived is never hit?
am Im doing something wrong here? As I follow the Genesys documentation.

2

I foudn that when using below code I get the Event.

tServerProtocol.Send((RequestRegisterAddress.Create("1234", RegisterMode.ModeShare, ControlMode.RegisterDefault, AddressType.DN)));

My question now is: If for an example a call is received by this dn, will I get also the event?

3

Yes. You will get EventRinging upon hitting the DN and EventEstablished upon answering the call. In your case, you have to add those Message.ID on your “switch” statement to handle those events on your code.