Problem
The EventBridge rule fires, but the Genesys Cloud target returns a 403 Forbidden. I’ve verified the API key in the target configuration. Here’s the target JSON:
{
"Id": "genesys-target",
"Arn": "arn:aws:events:::target/genesys",
"InputPath": "$.detail"
}
The 403 error suggests an auth issue, but the credentials look correct. What’s missing?