Dashboard aggregator expects the stream but the rule stays dead. Event pattern matches the docs for detail-type: "Conversation Created" yet the target Lambda doesn’t invoke. Pattern JSON below.
{
"source": ["genesys.cloud"],
"detail-type": ["Conversation Created"],
"detail": { "routing": { "queueId": ["*"] } }
}
CloudWatch logs show zero matches. Tried broadening detail to * still nothing. Token refresh works fine. Checking detail structure again.