We have an EventBridge rule that should trigger on genesys:interaction:created but the target Lambda never runs. The event pattern looks correct to me. Here is the JSON we are using:
{
"detail-type": [
"Conversation Created"
],
"source": [
"genesys"
]
}
The rule status is ENABLED. We see the events in the CloudWatch logs for EventBridge but they do not match. Is there a mismatch in the detail-type casing? We tried lowercase too. Nothing works.