Trying to wire up EventBridge to catch agent state changes. The docs are vague on the exact source value.
Here’s the rule I’m testing:
{
"source": [
"aws.genesis"
],
"detail-type": [
"Genesys Cloud Event"
]
}
No matches. I’ve also tried genesys.cloud and com.genesys.cloud. All return 0 matches in the CloudWatch logs.
Is there a specific source string for the CXone integration, or am I missing a step in the webhook config on the Genesys side?