The compliance routing update just triggered a spike and EventBridge is dumping batches into the consumer. Lambda hits the reserved concurrency cap and drops records while we’ve got a simple Python handler sitting idle. The documentation mentions a batch window setting but the console UI doesn’t show where to change it.
- Region: us-east-1
- Reserved concurrency locked at 150
- Python 3.9 runtime
- Standard EventBridge batch payload
{
"Records": [
{
"EventSource": "aws.events",
"EventBusName": "genesys-interactions",
"EventId": "x9y8z7",
"Detail": {
"eventType": "interaction.routed",
"interactionId": "q1w2e3r4"
}
}
]
}
Checking the EventBridge bus config now.