Hi All,
I’ve got to pull some documentation together for the TServer Events.
I’ve managed to source a few of them:
EventAgentReady = indicates that an agent has made the agent station ready for operation
But I’ve got a shed-load of events that I’ve not got descriptions for…
Could anyone point me in the correct direction please 
Many thanks in advance,
Taliska
The TServer Administration Documentation is a good start…
Tony
The TServer Administration Documentation is a good start...Tony
Any idea where I could get a copy from?
Thanks,
Taliska
Genesys Support website, http://support.genesyslab.com, you need to have a valid user, meaning you took some training or someone who has access at your company (if VAR) can ask an access for you.
Genesys Support website, http://support.genesyslab.com, you need to have a valid user, meaning you took some training or someone who has access at your company (if VAR) can ask an access for you
Just registered a few minutes ago - someone in our company will have done so already.
Pity it’s such a convoluted route as I only need a few lines of text
Cheers,
Taliska
??? A few lines? So you know ALLLLL Genesys working method then? Wow you are a genius!
A few lines? So you know ALLLLL Genesys working method then? Wow you are a genius!
Sorry - you must have misunderstood my requirements…
I need a few lines of text for documentation purposes.
I do not need to know anything about Genesys operates, nor have I claimed that I am a genius.
I am clever enough to search for an identifier in a document and recognise whether the text nearby is a description.
Yours, quite surprised,
Taliska
Taliska,
I think what cav means is that TEvents, as a series of general descriptions, is not a “small ask”. You’ve outlined that you are not a Genesys expert and I pointed you in the right direction, as outlined by cav.
For clarity; we are not Genesys PS/TS and we do our best to help out others - but it appeared that you were asking that someone provide you with a complete, consolidated listing for TEvents, which nobody actually holds… hence the directions you were given.
Without knowing what you were asking for, you were not in a position to know that it is not freely available - and that it would take quite a while to compile that level of detail.
Cav was highlighting your hopes and dreams - whilst adding a little realism… I’m sure there was no animosity intended.
I hope you’re on the right track, now…?
Tony