ETL init script return cannot convert to MS932

NICE CXone API & Integrations
1

Hello,

I am starting run-createdb.bat and it gives me an error: Java cannot find charset to convert to MS932 in createdb.log
Please teach me.

2

Hello,

The error means that installed Java version doesn’t support charset “MS932”. You can try to find a newer version of Java supporting the charset MS932 or change charset used on computer where ETL is running.

René

3 Likes
3

Hello,

there are some problems in the first 7.1.x ETL releases about the jTDS driver used to access MSSQL db; the bug is fixed in 7.2. A workaround may be to update just the driver itself.

Fra