Hi all,
I am new in this forum, sorry for my English.
I have a problem with a locution, in the popgateway file, show this:
[2012/05/22 11:21:15.429] 154C VxmlUtil.cpp:4057 C=12:L=1:U=321:D=E_12_121 VXML Error: event(error), message(), element(Leaf_Document->vxml->form1->[TmpFieldName] field1->prompt1 URL is http://praeswas01/MENUSDINAMICOS_FII_v18/Codigo/P_FILE.asp), current url (http://praeswas01/MENUSDINAMICOS_FII_v18/Codigo/P_FILE.asp)
this problem does not always appear. Somebody help me.
Thanks.
Well according to the name you build some prompts dynamically and the error refers to an ASP code error, so check your code carefully.
I do not think that is an ASP error code, because 1300 calls only happened in 2.
Also, the prompt only plays a locution, and has no code. asp.
Now i send this URL(http://praeswas02/MENUSDINAMICOS_FII_v18/Codigo/P_FILE.asp), show this, generate the VXML correct, the error is timely.
<?xml version="1.0" encoding="utf-8" ?>
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Well, that is my idea and knowledge about that problem. If you refuse to accept it then you can open a new eSR with Genesys guys.
Regards
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