Hello,
I have a strategy where I’m using a RecordUserAnnouncement block to record users opinion. If an opinion is recorded an email is sent to some supervisors. Everything is OK except the case where the user doesn’t say anything. Then an empty recording is created and is deleted automatically (by the MCP I presume) when the treatment ends. The problem is that the flow exists through the green port so the email is still sent and of course the supervisor receives an error when trying to access the unexisting file.
Is there a way to discover such cases? Or is there an option to not delete such files (an ugly solution to send empty files to supervisors but better than sending errors)
Thank you,
Mihai