Hi All,
Is there a way to see how many number of emails were handled by an agent with respect to different interaction queues?
ie: Agent1 handled 10 emails from Interaction Queue1 and 5 emails from Interaction Queue2…
Is there a way to show these details in reporting?
Hello! 
It is not easy to mix/match reporting on 2 major Object Types on the same View in CCP. You could try adding your Queue Names as attached data/KVP and use them on a Filter on the StatServer, then build an Agent View with the Queues as Filters. But, I guess, that depends on how many Queues you need to report on…?
TT
Thanks, Tony. Implemented the same and it works fine.
…that was quick…! lol
TT