Do Genesys have "Authorization Codes" like as Avaya?

Voice & Telephony
1

Hi Guy,

Do Genesys have “Authorization Codes” like as Avaya?
Configure an authorization code for each Agents that is allowed to make long distance calls, or select specific trunk to make a calls out?

Thanks

2

There is no billing module yet. Maybe ask it as a FR.

Enviado de meu SM-G9650 usando o Tapatalk

3

Interesting discussion point though in terms of possible customised solutions and “how to” …

4

Well…kinda correcting myself. There is a Billing module: https://docs.genesys.com/Documentation/BDS/latest/Dep/ConfigPrerequisites
Yet, no way to create codes for dialing natively…as Craig mentions, could be an interesting integration/development