hello,
We want to divert callers into a GVP at the end of each call (this will play vxml application asking for DTMF responses to questions).
What is the recommended way to do this?
I think we (agents) cannot simply disconnect the call and have routing strategy send to vxml?
Do we need a custom button in GAD, that disconnects call with agent and diverts to GVP?
Any other way which does not require customization?
much appreciated.
thanks.
For this purpose is on SIP server option “after-call-divert-destination”
thank you.
defining this option in route point dn or sipserver applications would not work however using function ExtensionAttach in ird routing strategy did work.
What version of SIP server are you using? I have configured it on application level, ie. SIP server, and it works properly.
This works only if agents are SIP too, right?
I think no or documentation does not describe something like that
So this means SIP Server keeps the leg when doing a transfer to an agent (Any premise TServer)? Will consume then 2 ports?
I have never seen similiar deployment, where this option is used…so cannot say how it works in real 
Just always use in pure SIP env