Hi,
how can I disable the command "HoldCall " for the first 30 seconds of the call?
Thanks a lot
Just through IWS/WDE customization.
Hi Kubig,
I did not find any example in the documentation provided by genesys 
;D ;D ;D
Doubt there is a sample for each idea a customer has…
It is more generic code rather than Genesys SDK one.
Put a new chain for the Hold Command. And make a timer for enable this..
What are you using? IWS? GAD? Custom solution with Platform SDK? Or are you trying to force the delay on the Server side?