Fetching conversation metadata for the desktop widget. Docs list both endpoints but the distinction’s muddy.
Got this back from analytics:
{ "entities": [ { "id": "conv-99", "type": "voice" } ] }
GET /api/v2/conversations works for recent items, yet pagination drags on older dates.
Querying via the analytics conversation details endpoints feels faster, but response lacks participants array.
Need participant data for screen pop logic. Analytics endpoint seems to strip those details entirely.