Default routing with SIP communication server

kapusta1152 · March 5, 2008, 3:45pm

Dear all,

What is the best approach for default routing (Genesys is down) in case of SIP server.

Thanks,

cavagnaro · March 5, 2008, 5:02pm

REdundancy of SIP Server

wowen · March 5, 2008, 5:55pm

Use it via an IP pbx like Asterisk?

victor1 · March 5, 2008, 11:39pm

Hi,

we have been using Genesys SIP Server on 1000+ seat call center and default routing was our no.1 concern. On top of adding HA, there are several other things you should consider, some of which can be done using your VoIP GW. I will have somebody here at our firm add some more meaningful comments below.

Best regards,
Vic