DBConnector Studio action returning empty array instead of record

Trying to pull a single record from our external DB using the DBConnector action in . The connection test passes fine. I’m passing the customer_id via a script variable. The SQL looks correct: SELECT * FROM users WHERE id = ?. The action completes with a success status, but the output array is always empty. I’ve checked the DB and the record exists. Is there a specific way to format the input parameter for the DBConnector, or am I missing something in the binding?