Data Action Timeout on High Volume Bulk Update

Error: Gateway Timeout (504) on /api/v2/integrations/instances/data/actions/execute. The payload contains 500 records for a custom object update.

  • Genesys Cloud US1
  • JMeter 5.4 with 100 concurrent threads
  • Data Action: Custom Integration

The API call hangs for 30 seconds then fails. Is this a rate limit issue or a payload size constraint for bulk updates?