Why is this setting causing immediate timeout failures?
We are deploying a custom connector within our AppFoundry Premium App that relies on a synchronous POST to an external ERP system. The Architect Data Action configuration specifies a 30-second timeout, yet the flow consistently aborts with a 504 Gateway Timeout after exactly 10 seconds. The external endpoint logs confirm receipt of the request, but the Genesys Cloud platform appears to sever the connection prematurely. Our integration handles high-volume transaction data across multiple orgs, and we suspect the platform’s internal proxy might be enforcing a stricter limit than documented. The API version is v2, and we are using the standard OAuth client credentials flow. Has anyone encountered this discrepancy between configured timeout and actual execution time in multi-org environments?