Why does this config cause immediate failures when invoking custom data actions from Architect? The integration returns a 504 Gateway Timeout after exactly thirty seconds, halting the customer journey.
Environment details: EU-West BYOC, Architect version 2023-12. The flow attempts to fetch CRM data via HTTPS before routing to a skill group. No errors appear in the standard debug logs.
Seeking clarification on whether increasing the timeout threshold resolves this bottleneck or if the underlying data action endpoint requires optimization for Genesys Cloud latency requirements.