Data Action fails to map WhatsApp media blob URL in S3 export

Looking for advice on mapping media blobs.

  • Using Genesys Cloud EU with Python 3.9 SDK.
  • The ‘Create Recording Export Job’ data action fails on WhatsApp interactions.
  • Error: 400 Bad Request, field ‘media_url’ is invalid for S3 destination.
  • Chain of custody requires direct blob access, not just metadata.