Anyone know why the Platform API rejects this specific payload for a custom object update via a Genesys Cloud Data Action? The integration uses a Premium App with multi-org OAuth, and the endpoint is /api/v2/custom-objects/instances. We are receiving a 400 Bad Request with message Invalid JSON input. The payload structure matches the schema definition exactly.
{
"externalId": "EXT-12345",
"fields": {
"status": "active",
"priority": 1
}
}
Any insights on strict validation rules?