Trying to pull agent state history for the last 24 hours using the CXone Reporting API v2. The endpoint is /api/v2/analytics/reporting/query. My JSON payload looks correct, but I keep hitting a 400 Bad Request. Not sure what’s wrong with the time filter. Here is the request body:
{
"queries": [
{
"timeGrouping": "PT1H",
"startTime": "2023-10-27T00:00:00Z",
"endTime": "2023-10-28T00:00:00Z",
"data": [{"type": "agent", "grouping": "id"}]
}
]
}
The error message just says Invalid query parameters. What am I missing?