We’ve been migrating integration logic to the nice-cxone terraform provider over the last sprint. The goal is to push data actions through IaC instead of manual console work. Everything compiles fine locally. The apply step consistently drops a 422 response when the provider hits /api/v2/integrations/data-actions. The payload looks correct against the Swagger spec, yet the API keeps rejecting the input_schema block.
Provider version is 1.8.4. Tenant region is us-east-1. State sits in S3 with DynamoDB locking.
Steps taken:
- Verified the API key has full integrations admin scope
- Ran a raw curl with the exact JSON the provider generates. Curl returns 201.
- Dropped the provider version back to 1.7.9. Same 422 error.
- Checked the terraform plan diff. The
output_schemafield shows as unchanged, but the apply still fails on the input side. - Enabled
TF_LOG=DEBUG. The request body matches the console export exactly.
The error response from the API is minimal. It’s just returning a generic validation failure message without pointing to the specific property. Console is doing jack all on the tenant side. The data action won’t provision. Fried our staging environment for three hours yesterday when the pipeline can’t stop retrying on the failed resource.
Looking at the provider source, the nice_cxone_integration_data_action resource seems to flatten the JSON schema into a single string before sending it over. You’ll probably find the escaping gets mangled during the HTTP POST. The logs show the payload arriving at the gateway, but the backend validation service throws it out.
resource "nice_cxone_integration_data_action" "calc_order_total" {
name = "OrderTotalCalculator"
description = "Terraform managed data action for order pricing"
status = "published"
input_schema = jsonencode({
type = "object"
properties = {
line_items = {
type = "array"
items = {
type = "object"
properties = {
sku = { type = "string" }
qty = { type = "number" }
}
}
}
}
required = ["line_items"]
})
}
The apply hangs for about twelve seconds before returning the error. State file shows the resource as tainted. Not sure what’s breaking the schema parser.