We are attempting to automate agent skill assignments via the CXone Admin API. The goal is to bulk-update proficiencies for a group of agents using a single REST call. The documentation mentions a batch endpoint, but the request returns a 400 Bad Request with a vague payload error.
We are sending a JSON array of agent-skill mappings. The structure looks correct based on the schema, yet the response indicates a validation failure on the proficiency level field. Is there a specific format required for the batch update payload?