Looking for the correct approach to update skill proficiencies for multiple agents at once. We’re currently hitting the agent endpoint individually, which is slow and rate-limit heavy. Tried batching requests, but not sure if CXone supports it natively.
- Endpoint: PUT /api/v2/admin/agents/{agentId}/skills
- Payload: JSON with skillId and proficiencyLevel
- Error: 429 Too Many Requests after ~50 calls/min
- Env: CXone EU, Python requests lib
Is there a bulk endpoint or recommended pattern?