Custom tab priority in IWS

Is it possible to set the priority of custom tabs in IWS?

I’ve created several custom modules which display additional tabs in the interaction window when a call arrives.

I also use the Genesys Agent Scripting plugin for IWS and the problem is that my custom tabs are opening first instead of the agent script. I always want the script to be the open on the screen when a call arrives.

I do not know about any internal mechanism which can allow it. I think that you’ll have to develop own mechanism

You can design your custom Binder Tabs & Index Dividers with the help of online wizard.

Any links to any further information on this? :slight_smile:

You have to write own mechanism as wrote jigerfitano. There is no internal mechanism how to do it.