Custom Fields Order in GAD

Administration
1

Hello,

We have created fields for use in a calling list, but when the call populates in GAD (7.6.4), they are in a mixed order - that is a mixed order to how we would like them.
Is there a way to display them in a specific order, without GAD customization?
I think they set in the order by which they have been created in CME.
Also tried changing the order in the calling list within GA but made no difference.
Not a huge problem but looks untidy when you see the fields in order of postcode, lastname, reference, DOB, firstname, Address…

thanks.

2

I think, that this is unfortunately not possible without customization.

3

Just looking at this again.
Trying to find jsp page for customization - is this record-custom-fields.jsp?

We are going to move onto interaction workspace, hoping this is more simplified on there.

thanks.

4

This was so simple in the end ???

To display user defined (or any other) fields in a specific order within GAD screen pop in outbound call, add them in that order to the format.