Custom data for OutBound Call with SSG on GVP 8.1

bbeattie · July 4, 2011, 4:49am

Hi all,

Is it possible to get custom data on the CreateRequest call to SSG to pass on to the VXML app? I cannot find a way.
There is a CustomData element described in the schema however I cannot find how it is supposed to work?
Or is there at least a way to get the Token from the SSG call to the VXML app?

I need a way to indicate the record in my system that initiated the outbound call so the audio tag can be customised.

Thanks

IF1 · July 4, 2011, 4:48pm

Hi,

Your request should look like that if you want to include userdata:

[b] [/b]

Kind Regards,
IF

bbeattie · July 4, 2011, 10:15pm

Thanks IF, I did get that far however. I could not see the values coming through to the vxml app though?
I thought they would be nicely presented in the session.com.genesyslab.userdata object however I could not get them.

How do you use the values once you have passed them in?

bbeattie · July 5, 2011, 1:04am

Ok, I found it!

“session.com.genesyslab.userdata.outbounddata” has the values from in Key1=Value1&Key2=Value2 format.