Hi all.
I need your help. Our client need a custom Agent Desktop application but, without license cost.
Some time ago we could develop a custom agent desktop with t-lib (I think ActiveX Toolkit, correct me if I’m wrong) but now… what free sdk can I use?
Thanks in advanced and best regards.
CM
None…only TLib with ActiveX was “free” as it was part of the sell of the TServer
Not exaclty 
there is a migration path from TLib SDK to Voice SDK - check with Your local sales guy from Genesys
Pawel
Well don’t think Genesys will give it for free normally, but will depend on the customer itself
It’s Genesys policy as far as I know - if customer has an app written with TLib/ActiveX they will give Voice SDK for free. Voice SDK only includes part of PlatformSDK (configuration and voice).
Well as said, will depend on market and customer