Hello I am writing a justification for a new support team to support our Genesys infrastructure. We are still in the development stages but I want to start building a team. We will have a full suite of products, GVP, framework, reporting, interaction media, recording, email , chat and routing. I was trying to find documentation for hours per platform. Any help would be appreciated.
Again the same question??? Come on! I think this is spam!
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