Consume "Dictionary ConfigApplication" Values read when WDE loads within code

NICE CXone API & Integrations
1

Mighty Genesys Wizards,

Request your help to understand if there is any feasibility to read below within WDE code without opening a Config Server Object within code?

  1. When I look into InteractionWorkspace.logs , I could see that WDE Is reading the below values [Have pasted a Extract]
#############################  Dictionary ConfigApplication #############################
'<media-type>.auto-answer'                                                                 ='false'
'<media-type>.auto-answer.enable-reject'                                                   ='false'
...//Arul -- some Config Values
'keyboard.shortcut.action.help'                                                            ='F1'

is there any code feasibility to read these parameters in a any collection obj or any other obj within the WDE code?
i.e can I somehow read the same values eg: ( ‘keyboard.shortcut.action.help’ =‘F1’) without creating a new Config object , opening a connection etc?

Reason I am saying without a new config obj being created is that - if WDE is able to read this value while its loading can we not consume it readily in code somehow?

Please advice.

2

Maybe if you look at WDE source code and find the variable that holds it and somehow fork it to your code

3

Many Thanks for the advice. I was able to find some clue what it was doing during load also some of the Genesys community posts helped me out.

Just if it might benefit others - typing how I was able to consume it.

I found that its reading those entries from one of CME options under my Application name.
So I used the below property within my constructor to get those shortcuts and some other custom options..

MyApplication = Gets the configuration application.

Declaration Syntax = CfgApplication MyApplication { get; }


 IConfigurationService configService = container.Resolve<IConfigurationService>();
  app = configService.MyApplication;

  Platform.Commons.Collections.KeyValueCollection cme = (Platform.Commons.Collections.KeyValueCollection)app.Options["OPTION NAME"];
4

Thanks for sharing

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