COnfServiceFactory.createconfService(Protocol) error

NICE CXone API & Integrations
1

I am new to using genesys apis. I am trying to use ConfService APIs to access transactions. The issue I am facing is while creating confservice, I am getting a compile error on the ConfServiceFactory.createConfService(protocol) line.

Endpoint cfgServerEndpoint =
new Endpoint(cfgsrvEndpointName, cfgsrvHost, cfgsrvPort);

ConfServerProtocol protocol = new ConfServerProtocol(cfgServerEndpoint);
protocol.setClientName(clientName);
protocol.setClientApplicationType(clientType.ordinal());
protocol.setUserName(username);
protocol.setUserPassword(password);

IConfService service = ConfServiceFactory.createConfService(protocol)

I am using Genesys Platform SDK 8.0.

Regards

Nikhs

2

These are the imports.

import com.genesyslab.platform.applicationblocks.com.IConfService;
import com.genesyslab.platform.applicationblocks.com.ConfServiceFactory;
import com.genesyslab.platform.applicationblocks.com.ConfigException;

import com.genesyslab.platform.configuration.protocol.types.CfgAppType;
import com.genesyslab.platform.configuration.protocol.ConfServerProtocol;

import com.genesyslab.platform.commons.protocol.ChannelState;
import com.genesyslab.platform.commons.protocol.Endpoint;
import com.genesyslab.platform.commons.protocol.ProtocolException;

3

Try something like this:

protocol = new ConfServerProtocol(cfgServerEndpoint);
protocol.setClientApplicationType(CfgAppType.CFGSCE.asInteger());
protocol.setClientName(“default”);
protocol.setUserName(username);
protocol.setUserPassword(password);

ConfService confservice = (ConfService) ConfServiceFactory.createConfService(protocol);

4

It gives me same compilation error. It says “Add argument …”. I think it requires SubScriptionService. What should that do? The confservice sample does not have that.

5

that’s strange… It compiles fine here with this.

My imports are:
import com.genesyslab.platform.applicationblocks.com.;
import com.genesyslab.platform.configuration.protocol.;
import com.genesyslab.platform.configuration.protocol.types.;
import com.genesyslab.platform.commons.protocol.;

6

You’re using an old version of the Platform SDK that requires EventBrokerService (EventBrokerService is a subclass of SubscriptionService).. 8.1 has it, 8.5 doesn’t

7

James, Do you know how to accomplish this in 8.1 version? The code snippet is shown in below. Let me know what is wrong with it. Appreciate your help.